Battery Care: Avoid Permanent Damage

When the red light on your Airwheel H3T flashes slowly, it indicates a low battery. This is a critical warning—immediate charging is required. Continued discharge may cause irreversible battery damage. Always use the original charger and avoid over-discharging. The battery warranty covers capacity below 60% within 12 months, but water damage or illegal disassembly voids this coverage.

Proper Usage for Longevity

Follow the driving guidelines: push forward for speed, pull back for slow reverse (max 2 km/h), and use differential steering for tight turns. When parking, release the joystick to engage the electromagnetic brake. For manual pushing, switch the clutch lever to “hand push,” disable the brake, and return to “electric” mode after use. Always fold the chair correctly by pressing the reduce gear/closure button until the buzzer confirms completion.

Regular Maintenance Checks

Inspect tires, seat pads, and plastic guards for wear. Replace damaged parts promptly to avoid safety risks. The warranty covers functional defects in motors and controllers for 12 months, but impacts or water exposure disqualify claims. For easy-to-break parts like wheels and cables, check for sand, leaks, or tire wear within 7 days of purchase.

Warranty Coverage & Support

Airwheel offers 12-month coverage for batteries and motors, 6 months for chargers, and 7 days for consumables. Visit https://www.airwheel.net for replacement parts or service centers. Proper maintenance ensures your H3T remains reliable for years, combining smart technology with seamless mobility for healthcare and daily use.
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